SHIPPING & RETURNS

Shipping Policy

  • We provide FREE ground shipping, via the United States Postal Service (USPS), to the contiguous 48 United States.

  • For Alaska, Hawaii and international orders, standard USPS ground rates apply. Email ron.rickel@andrewssm.com if you have a question regarding shipping costs.

  • All orders received before 12PM (CST) on Monday – Friday, will be shipped the same day.

  • All orders received after 12PM (CST) on Monday – Thursday, will be shipped the following day.

  • All orders received after 12PM (CST) on Friday – Sunday, will be mailed no later than noon the following Monday.

Return & Exchange Policy

First, if you have a need to consider a return, you likely ordered some Andrews Sports Medicine gear from us. Which means we owe you a “THANK YOU!”

 

  • All sales are final. No refunds.

  • If you are not 100% satisfied with your purchase, you can return the product(s) for another one (different size or color).

  • You may exchange new, unworn items within 15 days of delivery.

  • You are responsible for the shipping cost of any items in which you request exchange.

  • To request an exchange, please email ron.rickel@andrewssm.com and include “Andrews Gear Exchange Request” in the subject line.

Andrews Sports Medicine & Orthopaedic Center

805 St. Vincent's Drive

Ste. 100

Birmingham, AL 35205

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©2018 by Andrews Sports Medicine & Orthopaedic Center.